Active Incident

Updated a few seconds ago

This is Qualifio's status page, where you can get updates on how our systems are doing. If there are interruptions to service, we will post a note here. As always, if you are experiencing any issues with Qualifio, don't hesitate to get in touch with us at https://support.qualifio.com/hc/en-us/requests/new and we'll get back to you as soon as we can.

Incident Status

Degraded Performance

Components

Player

Locations



December 13, 2021 23:56 CET
[Identified] Facebook posted an update today: "We got to know that a fix has been released." The incident is now under "Confirm Resolution" Status on Facebook side. As far as we can test, it's not fixed yet and the message "This content isn't available right now" is shown for all page applications, not only Qualifio's ones. We'll continue to update the status based on Facebook updates that you can read here: https://developers.facebook.com/support/bugs/593062641823417/

November 3, 2021 20:42 CET
[Identified] The issue is unfortunately still open on Facebook Developers. We don't have any visibility on a fix on their side. We'll keep you updated via this incident.

November 3, 2021 08:49 CET
[Identified] Good morning, the issue related to Facebook Page App is still open on Facebook side - we currently have no alternative than to wait for a fix on their side. Please contact our support team via the backoffice if you need support to change your publication channel from Facebook Page to Mini Site. Thank you, Qualifio Team

November 2, 2021 18:05 CET
[Investigating] Hello, We are aware of an issue on campaigns you published on your Facebook Page. It is not linked to Qualifio Campaigns, but more globally to page applications. The issue is being discussed on Facebook Developer Portal : https://developers.facebook.com/support/bugs/593062641823417/ There is, unfortunately, nothing we can do at the moment - we advise you to add a new publication channel (Mini Site) to your campaign and use this new provided URL in all your activation channels, rather than the Smart URL to Facebook provided by the backoffice. We'll update this incident as soon as we see some evolution, Thank you

Manager




Operational

Player




Operational

Statistics




Operational

Global Statistics




Operational

Gate (Push/SSO)




Operational

Minisites




Operational

Preview




Operational

Video converter




Operational

Website




Operational

XML feeds




Operational

Charts




Operational

Facebook Bridge Page




Operational

Memory




Operational

Support Platform




Operational

Loyalty - frontend




Operational

Loyalty - back-office




Operational

External Services

1

Active Incidents

10

Days Since Last Incident

0

Incidents Last 7 Days